Al-Falah Campaign

Terms and Conditions

  1. Campaign Period

    Begins on 1 January 2024 until 31 December 2024 and divided into 2 types of draws, namely the quarterly draw and the main draw. The drawing period is as follows:-
     
    DURATION TYPE OF DRAWS
    1 January – 31 March 2024 Quarterly draw
    1 April – 30 June 2024 Quarterly draw and main draw
    1 July – 30 September 2024 Quarterly draw
    1 October – 31 December 2024 Quarterly draw and main draw

     

  2. Eligibility for Participation
     
    1. Open to all TH depositors aged 18 and above;
    2. Makes an additional deposit of at least RM100.00 during the campaign period;
    3. Have performed Hajj and/or registered for Hajj; AND
    4. Makes no withdrawals during the campaign period.
    5. Permanent TH staff members and members employed under service contracts or apprenticeship (including Management Trainees) and immediate family members (spouse and children) are not eligible to participate in this campaign.
  3. Campaign Mechanism
    1. Depositors who meet the participation criteria will be awarded eligibility units (EU) based on the accumulated additional deposits during the campaign period.

    2. For every additional deposit in multiples of RM100.00, 1 EU will be awarded.

    3. Depositors who have a minimum of 100 EUs qualify to enter the grand prize draw.
       
  4. Prize
     
    1. The prizes for this campaign are as follows (“Prize”):-
       
      FIRST DRAW SECOND DRAW
      MAIN PRIZES
      1 x Umrah package and RM20,000 in cash
      4 x Umrah packages worth RM10,000      		 1 x Umrah package and RM20,000 in cash
      4 x Umrah packages worth RM10,000
      ACCOMPANIMENT PRIZES
      3 x RM5,000 cash 5 x RM5,000 cash
      4 x RM3,000 cash 10 x RM3,000 cash
      7 x RM1,000 cash 15 x RM1,000 cash
      26 x RM500 cash 30 x RM500 cash

       

      QUARTERLY PRIZES 
      5 x RM1,000
      10 x RM500
      20 x RM100
    2. TH reserves the right to exchange cash prizes for non-cash prizes. Non-cash prizes are non-transferable and cannot be exchanged for cash (for non-cash prizes) or other goods in whole or in part.
       
    3. All prizes and values ​​stated are correct at the time of printing and/or publication. Prize images displayed in any marketing and advertising materials are for illustrative purposes only and may differ from the actual prize received.
       
    4. Each Eligible Participant is entitled to participate in more than one (1) draw and/or prize in this Campaign if the Eligible Participant is included in the Eligibility Criteria, and complies with the Terms and Conditions during the Campaign Period.
       
    5. To the extent permitted by law, TH expressly excludes and disclaims any representation, warranty or endorsement, express or implied, written or oral, with respect to the prize unless the same is due to gross negligence and willful misconduct on the part of TH.
       
  5. Selection of The Winners
     
    1. Winners for this Campaign will be selected through a computerized draw system.
       
    2. Winners must have updated their personal information in the TH system including current address, mobile phone number and a valid email address for notification and verification.
       
    3. TH will contact all selected winners to inform them of their victory and verify their addresses. Winners who cannot be reached will have their winnings canceled and replaced with the next winner.

    4. TH reserves the right to request relevant documents or written proof of identification including information regarding the winner's age and address before the winner can claim the prize.
       
    5. TH reserves the right at its sole discretion to select another Eligible Participant to replace any winner who is ineligible or disqualified for this Campaign and/or Prize for any causes without reason during the Campaign Period.
       
  6. General Terms and Conditions 
     
    1. Eligible Participants are advised to read and understand the Terms and Conditions that have been set before participating in this Campaign. By participating in this Campaign, Eligible Participants are deemed to have read, understood and agreed to be bound by these Terms and Conditions. 
       
    2. To participate in this Campaign, Eligible Participants must be included in the Eligibility Criteria. Unless stated otherwise by TH, Eligible Participants do not need to sign or fill in any application form to participate in this Campaign. 
       
    3. By participating in this Campaign, Eligible Participants:- 
       
      1. will agree and allow his/her personal data to be collected, processed and used by TH in accordance with TH's Privacy Notice to the extent necessary for the purpose of this Campaign including for marketing and promotional activities. In compliance with the Personal Data Protection Act 2010, TH will protect the personal data of Eligible Participants; 
         
      2. will agree to TH publishing or displaying their names or photographs in marketing media or TH's website for this Campaign (whichever is applicable) as specified to be suitable for publicity purposes; 
         
      3. and will agree to TH's decision on all matters related to this Campaign, the selection of winners and prizes through the automatic draw engine is final, conclusive and binding on all Eligible Participants. TH is not obliged to present any reason and no correspondence and/or appeal to dispute the decision made by TH will be entertained.
         
    4. The Eligible Participant's TH account MUST not be closed, a valid account and/or not frozen as determined by TH or subject to any attachment, contrary order imposed by the court or any authority permitted by law Campaign Period and/or before delivery of the Prize, otherwise the Eligible Participant will be disqualified from participating in this Campaign and/or the Prize will be forfeited. An Eligible Participant who loses the right to a Prize is not entitled to receive any payment or compensation. 
       
    5. TH reserves the right at its sole discretion to disqualify Eligible Paticipants who it determines have interfered with the entry process or failed to meet the requirements and meet the established Terms and Conditions. 
       
    6. TH is hereby not responsible for any tax liability that may arise from the Prizes or their use. If there is any responsibility for tax filing or tax payment (if any) to the relevant authorities further to the acceptance of the prizes, it remains the responsibility of the winner. It is the winner's responsibility to seek independent advice regarding tax responsibilities that may arise in relation to their financial position. 
       
    7. TH at its absolute discretion reserves the right to amend, cancel, terminate or suspend this Campaign and/or the Terms and Conditions from time to time, in whole or in part, giving sufficient notice in a period not less than fourteen (14) days before the date of amendment , cancellation, termination or suspension thereof. Notification methods will be made either in writing, through electronic media, or notices displayed at TH Branch Offices or on TH's website or through other methods that may be determined by TH. For the avoidance of doubt, the amendment, cancellation, termination, or suspension of the Campaign by TH and/or the Terms and Conditions do not entitle the Eligible Participants of this Campaign to make any claim or compensation against TH for any loss or damage or anything incurred or suffered by Eligible Participants either directly or indirectly as a result of such amendment, cancellation, termination or suspension. 
       
    8. TH has the absolute right to replace any prize won with another prize of the same value or with any prize that TH deems appropriate by giving notice to the Eligible Participant at least fourteen (14) days before the date of each scheduled draw by TH. Notification methods can be made either in writing through electronic media or notices displayed at TH Branch Offices or on TH's website or through any method to be determined by TH. 
       
    9. The prizes in this Campaign do not include other costs such as transport and such, but the costs as stated in these Terms and Conditions (if any). 
       
    10. Winners may be invited to attend a prize-giving ceremony or similar event (if any) at a location and date to be determined later. The winners are fully responsible for all expenses incurred to attend the prize giving ceremony.
       
    11. TH will not be responsible for any errors in the interpretation of facts, and/or any injury and/or loss of life and/or loss of property as a result of Prizes won through this Campaign and will not be liable in any way either directly or indirectly, for any loss or damage or any personal injury and/or anything suffered by the Prize Winners that occurs directly or indirectly, in whole or in part, in connection with this Campaign or their participation in This campaign or the acceptance or while using the Prize or anything experienced while on the way to collect the prize and/or as a result of any act or omission whatsoever on the part of TH, except for any liability not excluded by law. TH will not be responsible in any way for any matters beyond TH's control in relation to this Campaign and matters related to it. 
       
    12. Eligible Participants are advised to visit the TH website from time to time to review these Terms and Conditions and ensure they have the latest information on any changes or amendments to these Terms and Conditions. 
       
    13. The Eligible Participant is responsible for ensuring that the telephone number and/or email address and/or correspondence address is current and updated with TH. Notifications from TH are based on the Eligible Participant's telephone number and mailing address in Malaysia maintained with TH. TH will not be liable to the Eligible Participant for any loss (including loss of opportunity and consequential loss arising therefrom) suffered or any failure to deliver any information if the telephone number and/or mailing address of the EligibleParticipant is not current or not accurate
       
    14. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, publicity and other materials relating to or in connection with the Campaign, these Terms and Conditions shall prevail. 
       
    15. All these Terms and Conditions are subject to and will be interpreted in accordance with Malaysian law and the Eligible Participant agrees to be bound by the jurisdiction of the Malaysian Courts. 
       
    16. For any enquiries, further information or feedback related to this Campaign, depositors can contact the TH Contact Center at 03-62071919 or alternatively via email at th-info@lth.gov.my.

 

Frequently Asked Questions (FAQ) Al-Falah Campaign

QUESTION ANSWER
1. What is Al - Falah Campaign and why is it held?  The Al - Falah Campaign is a savings campaign organised by TH that offers prizes in the form of Umrah packages and cash with a total value of RM300,000.00

The Al-Falah campaign is held with the aim of encouraging depositors to continue saving at TH  and have the opportunity to win various attractive prizes offered.
2. Who can join?  All TH depositors who are 18 years old and above and have an active account are eligible to participate.
3. When does the campaign period start/end?  The campaign will run throughout the year from January 1, 2024, to December 31, 2024, and the draws will be conducted in accordance
4. How to join?  TH depositors automatically qualify to participate when:
  1. Make an additional deposit of at least RM100.00 during the campaign period;
  2. Have registered for Hajj / performed Hajj; and
  3. No withdrawals are made during the campaign period.
5. How many draws will TH make? 

TH will conduct 4 draws in April, July, October, and January 2025. Draw dates may be subject to change based on timing suitability, data availability, and other factors. Announcements of winners will be made via TH's social media platforms.
6. What is the EU and how are EU grants made? 
  • EU stands for Eligibility Unit (eligibility to get votes). 
  • Depositors who meet the participation requirements will be given EUs according to the amount of additional savings accumulated during the campaign period. 
  • Every additional savings in multiples of RM100.00 will be given 1EU.
7. How many draw categories? 
  • There are two (2) categories of draws: the quarterly draw and the main draw.
  • Depositors with at least 1 EU qualify for the quarterly draw.
  • Depositors with a minimum of 100 EU qualify for the grand draw.
8. Does the Al - Falah Campaign comply with TH's sharia concept?  Yes. Through the wakalah contract, depositors have the opportunity to get added value and other benefits under this contract and this campaign has been approved by the TH Syariah Advisory Committee.
9. Apakah hadiah yang ditawarkan?
FIRST DRAW SECOND DRAW
MAIN PRIZE
1 x Umrah package and RM20,000 in cash
4 x Umrah packages worth RM10,000		 1 x Umrah package and RM20,000 in cash
4 x Umrah packages worth RM10,000
ACCOMPANIMENT PRIZES 
3 x RM5,000 cash 5 x RM5,000 cash
4 x RM3,000 cash 10 x RM3,000 cash
7 x RM1,000 cash 15 x RM1,000 cash
26 x RM500 cash 30 x RM500 cash

 

QUARTERLY PRIZES 
5 x RM1,000
10 x RM500
20 x RM100
10. Are gifts transferable to family members?  Prizes are non-transferable.
11. How is the selection and notification to the winners? 
  • Winners will be selected through a computerized draw system.
  • The announcement of the winner will be made through TH's official social media and followed by an official letter from TH.
12. How can depositors get more information about the campaign being held?  Depositors can get more information by : 
  1.  Contact the Tabung Haji Contact Center (THCC) at 03-6207 1919; 
  2. Go to the nearest TH Branch office; 
  3. Visit the official website of TH which is www.tabunghaji.gov.my