PDPA defines “processing” as the collection, recording, handling, storing, organizing, modifying, disclosing and destroying of personal data information. By only reading or accessing information is already considered as “processing”. Example of activities that is considered as “processing” include:

1. Collection of data using forms, via phone or the website;
2. Data publication;
3. Selling of data;
4. Using data for administrative purposes;
5. Using data for marketing purposes;
6. Recording of data;
7. Disclosing of data to other organizations; or
8. Destroying of data.

Personal data are information you provided to subscribe to TH’s products and services so that we can provide you with an efficient and effective services. Your personal data are as follows: -

1. Your identity (including name, date of birth, identification number);
2. Your contact details (including address, telephone number and email address); and
3. Other information (including job and your employer’s name).

Your sensitive personal data are as follows: -

1. Health, physical or mental condition;
2. Political opinion;
3. Religious beliefs and other beliefs; and
4. Behaviour or any offences.

TH Privacy Notice is a notice issued to individuals who performed commercial transactions with TH. It outlines the use and protection of individual personal data information which are process by TH as “User Data” in accordance with the Personal Data Protection Act 2010

TH commercial transactions, irrespective of whether it is of contractual in nature, including any matters pertaining to products and services offered by TH. It also includes gathering of individual personal data that has the potential to conduct transactions with TH.

If TH provides my personal data to a permitted third party, TH will ensure that they have a similar obligation to protect your personal data given to them accordingly

With your consent, TH will process your personal data for the purpose of providing products and services that you have subscribed including the management and maintenance of your account, respond to your questions, and also for the purpose of evaluation, marketing, delivery of marketing materials / information to you through various channels (for example e-mail, letter and phone call, etc.)

You can withdraw your consent from processing your personal data at any time by contacting any of the TH branches; Customer Service (Tabung Haji Contact Centre) at 03-6207 1919 or visi www.tabunghaji.gov.my.

TH is the Data User that collects your personal data information. Data User is an individual or organization that:

1. Process your personal data, or
2. Has control over the personal data processing; or
3. Authorizes personal data processing.

All individuals and organizations that process your personal data must comply with the rules set by the PDPA, except for the Federal and State Government.